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Terms and Conditions


All prices are in Pounds Sterling and do not include VAT until the checkout.

Delivery charges to any address in the UK are included when the order is £100.00 + vat or more.

Prices may be subject to change without notice.



For all orders placed we will send an email proof/confirmation. It is the customer’s responsibility to check, quantity, garment, size, colour and prices carefully. We cannot accept liability for errors, however caused, which are evident in the proof and not indicated by the customer at this stage. Please note the order will not go into production until the proof is approved.



We accept all major credit and debit cards. If you would like to make payment by bank transfer please contact us for bank details on 0800 086 2617 or



Some items shown on this website may not always be in stock. If any of your chosen items are not in stock, we will advise of our best estimate of availability and delivery date. Please note that an indication of such dates is an estimate only and may be subject to change without notice. However, if availability is unduly delayed, we will keep you informed and make arrangements accordingly.



We are confident that our garments are of excellent quality.  In some cases with embroidery the garments may arrive with a small mark around the embroidery, where the garment has been held in an embroidery frame, this will wash out.


Images and descriptions

The colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.


Artwork Guidelines

Our production team work with customers every day to ensure their artwork looks as good as possible when printed or embroidered on garments. Please see the following guidelines below.

The maximum width for print is 30cm and for embroidery the maximum width is 22cm. The height of your logo or image will automatically be scaled based on the width we can print/embroider.

For designs in a wide range of positions; the positions available depends on the garments you select. Typical positions include left or right breast, full width across the front chest, left or right sleeve, full width across the top of the back. If the positions required are not suitable for the garment choice, we can still help you. Just contact our team before placing your order for help on 01472 460750

You can upload your image or logo file online with our easy to use ordering process. We accept the following image types:  jpeg, gif, bmp, ai, eps, pdf, png

Please upload the best quality version of your logo or image you have to ensure the best results. We generally ask for files to be 300 DPI or higher. If you upload a file that is too low quality to print or embroider, our team will contact you to discuss how best to proceed.

There may be certain limitations depending on the customisation type you select. For example, certain designs cannot be embroidered, such as those with colour gradients or very intricate designs. If this is the case our team will work with you once your order is placed to amend your design so it can be produced in good quality.

Not sure what you need? Call one of our friendly advisors on: 0800 086 2840